Shipping policy
Shipping Policy
Effective Date: July 2024
At Cameras Connect, we are committed to ensuring your order is processed and delivered quickly and reliably. Please review our Shipping Policy for details regarding our couriers, delivery times, and shipping terms.
1. Shipping Methods
We partner with trusted couriers to ensure safe and timely delivery:
Australia Post
Team Global Express
Couriers are selected based on speed, reliability, and coverage of your delivery area.
2. Shipping Costs
Standard Shipping: Calculated at checkout based on delivery address and order weight.
Express Shipping: If available, express options will be presented at checkout. Costs vary by delivery location and order weight.
3. Processing and Delivery Times
Order Processing: Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Estimated Delivery Times:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
(Delivery times may vary depending on your location and courier capacity.)
4. Tracking Your Order
Once dispatched, you will receive a confirmation email containing your tracking number. This number can be used on the courier’s website to track your shipment in real time.
5. Shipping Restrictions
Delivery Area: We currently ship within Australia only. International shipping is not available at this time.
P.O. Boxes: We can deliver to P.O. Boxes via Australia Post. Please ensure all address details are accurate to avoid delays.
6. Order Issues
Missing or Delayed Orders: If your order does not arrive within the expected timeframe, contact us at sales@camerasconnect.com. We will work with the courier to resolve the issue.
Incorrect Information: Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incomplete or incorrect addresses.
7. Returns and Exchanges
For information on returns, exchanges, or refunds, please see our Return & Refund Policy.
8. Contact Us
If you have questions about this Shipping Policy or need help with your order, please contact us:
sales@camerasconnect.com
www.camerasconnect.com
9. Changes to This Policy
We may update this Shipping Policy periodically to reflect changes in our practices or for legal/operational reasons. Any updates will be posted here with a revised Effective Date.